Nortel Networks Marine Radio P0941629 User Manual

Return  
to Menu  
Business Communications Manager  
ATA 2 User Guide  
© 2001 Nortel Networks  
P0941629 Issue 02  
 
About Business Communications Manager  
ATA 2  
What does ATA 2 do?  
Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects  
a digital two-line display telephone port to a standard analog voice device, such as  
a single-line telephone or a data communication device, such as a modem or  
facsimile machine. The ATA 2 provides on-premise service only.  
This guide describes:  
ATA 2 features used with the Business Communications Manager base unit  
Data Communication information  
Troubleshooting  
All of the features available from Business Communications Manager ATA 2 are  
accessed by pressing û¥ on your telephone and pressing a feature or  
access code. The feature list shows û¥ and the feature code. Where  
applicable, steps are included to help use each feature. If your telephone does not  
have a û button, you must use the hook switch (located under the  
handset). The hook switch must be pressed for approximately one half of one  
second.  
If your telephone does not have a¥ or £ button, you must use dialpad numbers.  
To indicate a ¥ press Ú. To indicate a £ press Ü.  
For more information about feature operations, accessing feature operations or  
feature codes, see your System Administrator.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
   
$ About Business Communications Manager ATA 2  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
Feature List  
Account Code  
û¥ß¡ <plus the six digit Account code> while on a call.  
Allows you to track a call.  
Alternate Line  
ûÛ  
Allows you to switch between your two intercom lines. When a line is in use, you  
hear an error tone informing you that the line is already in use.  
Call Forward  
û¥Ý  
Directs your calls to another telephone connected to your Business  
Communications Manager system. Press the feature code followed by the extension  
number of the telephone to receive the forwarded calls.  
To cancel Call Forward, press û£Ý.  
Call Park  
û¥àÝ  
Parks the call on hold and allows it to be retrieved from any other telephone within  
the system. When the call park is successful, you hear a confirmation tone and the  
call is parked on the highest numbered park code in the system. If call park is  
unsuccessful, you hear an error tone and remain connected with the call.  
Note: Tones must be ON. For a list of park codes, see your System Administrator.  
Call Park Retrieve  
A parked call can be retrieved from any Business Communications Manager  
telephone by lifting the handset and pressing the Call Park code.  
Callback for Call Park  
Alerts you to the external call you parked and that has remained unanswered for a  
set period of time. If your telephone is not in use, callback causes your telephone to  
ring. If your telephone is in use, you hear the callback tone over the handset.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
           
& Feature List  
Call Pick-up (Directed)  
û¥àß <plus the ringing number>  
Allows you to answer a ringing telephone within your Business Communications  
Manager system.  
Call Pick-up (Group)  
û¥àÞ  
Allows you to answer any ringing telephone within your Business Communications  
Manager pick-up group.  
Call Queuing  
û¥¡âÚ  
Allows you to answer the first incoming external call to your telephone, while you  
are on a call. All other incoming callers hear a busy signal unless there is another  
telephone programmed to ring on the same line.  
Camp-on  
û¥¡Û <plus the extension number>  
Allows you to reroute an external call or a call from a Centrex system telephone to  
another Business Communications Manager system telephone.  
Conference Call  
û¥Ü  
Allows you to establish a three-way conference between yourself, one external call  
and one intercom call, or two intercom calls. Line pool access allows you to  
establish a conference between yourself and two external calls.  
To establish a conference call:  
1. Make or answer the first call.  
2. Press ûÛ. This automatically places the first call on hold.  
3. Make or answer the second call.  
4. Press û¥Ü to complete the conference.  
Note: If the second call is busy, replace the handset and press ûÛ  
to return to the first call.  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
         
Feature List '  
Conference Hold  
Allows you to put the two conferenced parties on hold. The held callers are still  
conferenced.  
To put the conference on hold:  
1. Press ûÛ to put the two conferenced parties on hold.  
2. Press ûÛ to restore the three-way call.  
Conference Consultation (Split Conference)  
Allows you to put one party on hold and consult with the other party.  
To consult:  
1. Press û£Ü to split the conference.  
2. Press ûÛ to alternate between calls.  
3. Press û¥Ü to restore the three-way call.  
Disconnecting One Party  
Allows you to disconnect one party in a three-way conference call.  
To disconnect one call:  
1. Press û£Ü to put one caller on hold. You are connected with the  
other call.  
2. Replace the handset.  
3. Lift the handset and press ûÛ. You are connected with the caller  
on hold.  
Hold Call (Exclusive)  
û¥àá  
Allows you to place an active call on hold and prevents it from being picked up from  
other telephones. When Tones is ON, a held call reminder tone is heard.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
       
ꢀꢁ Feature List  
Hold Call (Public)  
ûÛ  
Allows you to place an active call on hold and allows it to be picked up from other  
telephones. When Tones is ON, a held call reminder tone is heard.  
To retrieve a call on hold:  
1. Press ûÛ.  
Hotline  
Allows you to automatically call a programmed internal or external telephone  
number. To use the Hotline feature, lift the handset of the designated hotline  
telephone.  
Last Number Redial  
û¥Þ  
Automatically dials the last external telephone number you dialed.  
Line Pool Selection  
Allows several telephones to access a group of exchange lines. To access line pool  
selection, enter the line pool code or during the intercom dial tone press:  
û¥Ý <plus the line pool code>.  
Page (General)  
û¥ßâ <plus code 1-3> <plus zo n ecode0-6>  
Allows you to make an announcement to all Business Communications Manager  
telephones programmed to receive a page, as well as any other connected paging  
equipment. You must press a paging zone. For a list of page zones, see your System  
Administrator.  
Page (Intercom)  
û¥ßÚ <plus zone code>  
Page (External)  
û¥ßÛ  
Page (Intercom/External)  
û¥Ü <plus zone code>  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
               
Feature List ꢀꢀ  
Priority Call  
û¥á  
Allows you to interrupt an internal call in progress on a digital telephone, or make  
a voice call to a digital telephone on Voice Call Deny or Do Not Disturb. The  
session in progress is automatically put on hold.  
Note: Priority Call must be enabled in Business Communications Manager  
System Administration.  
Privacy Control  
û¥¡Ü  
Prevents another telephone that shares your line from joining your current call or  
permits another telephone that shares your line to join in.  
Restriction Override  
û¥ß¡ <plus an override password> <plus the restricted number>  
Allows you to override restrictions imposed on your telephone.  
Ring Again  
û¥Û  
Allows you to queue a call to another Business Communications Manager or  
Centrex telephone that is busy or is not answered or to a busy line in the Line Pool.  
You can use ring again only on calls placed on an intercom line. When the telephone  
is available, you are alerted with one short ring from your telephone.  
To cancel ring again, press û£Û.  
Reply To a Ring Again Signal  
To connect with a ring again request when you are on a call (or your telephone is  
off-hook):  
1. Press ûÛ. This automatically places your call on hold.  
2. To return to the caller on hold, press ûÛ.  
To connect with a ring again request when your telephone is on-hook:  
1. Lift the handset. The ring again number is automatically redialed.  
Note: If you do not respond to a ring again signal within 30 seconds, ring  
again is canceled.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
         
 Feature List  
Saved Number Redial  
û¥ßà  
Allows you to save an external number while you are on a call or while the called  
telephone is ringing. To automatically redial the saved number:  
1. Press û¥à.  
Send Message  
û¥Ú  
Allows you to leave a message on a co-worker’s telephone.  
To cancel send message, press û£Ú.  
Service Mode  
In service mode the ATA 2 telephone can be assigned as the control telephone for  
one or more lines, or as the night zero telephone. Service mode is assigned during  
Business Communications Manager System Administration.  
System Speed Dial  
û¥â <plus the speed dial code>  
Allows you to use a speed dial code to quickly dial preprogrammed telephone  
numbers. System speed dial codes are established by the System Administrator.  
Note: You cannot program personal speed dial numbers from your telephone.  
Tones  
û¥¡âá  
Call progress tones are audio signals heard through the handset or telephone ringer.  
Tones signal you about the progress of certain features.  
To cancel tones, press û£¡âá.  
Note: Tones must be OFF whenATA 2 is used with a data communication device  
such as a FAX or modem.  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
         
Feature List ꢀ!  
Transfer  
Allows you to transfer a call. To transfer a call you must have an available intercom  
line.  
Blind Transfer  
1. Press û¥àâ.  
2. Press the transfer destination number.  
3. Replace the handset.  
Transfer using announce  
1. Press û¥àâ (intercom dial tone is heard).  
2. Press the transfer destination number.  
3. Announce the call to the receiving party (optional).  
4. Replace the handset.  
Transfer using Conference  
1. Press ûÛ.  
2. Make the second call.  
3. û¥Ü.  
4. Replace the handset.  
To Transfer an external call to a co-worker with a line appearance using Hold  
1. Put the caller on hold and select your alternate line.  
2. Call your co-worker. Tell your co-worker the flashing line appearance is a call  
for them.  
3. Replace the handset.  
Note: Your co-worker must have an Business Communications Manager  
telephone with line appearance.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
         
ꢀ" Feature List  
Trunk Answer from any Telephone  
û¥¡ââ  
Allows you to pick up a ringing external call on a line that has been placed into any  
service mode.  
Voice Call  
û¥ßß <plus the intercom number>  
Allows you to make a voice announcement or begin a conversation through the  
speaker of a digital telephone without making the other telephone ring.  
Voice Messaging  
Press the Business Communications Manager extension, or  
û¥á¡Ú <and follow the voice prompts>.  
Allows you to access your mailbox.  
û¥á¡â <and follow the voice prompts>.  
Allows you to leave a message.  
û¥á¡Ý  
Forward calls directly to your mailbox.  
û¥á¡ß <and follow the voice prompts>.  
Allows you to transfer a call to a mailbox.  
û¥á¡à <and follow the voice prompts>.  
Allows you to interrupt a caller who is leaving a message in your mailbox.  
û¥áâÝ <and follow the voice prompts>.  
Allows an agent to login to or logout from a call center.  
Note: You cannot use a single line telephone attached to an ATA 2 for Call Pilot  
configuration tasks. For more information about accessing features, see the  
CallPilot Reference Guide.  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
     
Data Communication  
This section supplies additional information for using Business Communications  
Manager Analog Terminal Adapter 2 with data communication devices.  
Set Tones to OFF  
ATA 2 must have tones OFF so tones do not interfere with data transmissions.  
The following progress tones are not heard when ATA 2 is in the tones OFF mode:  
Held Line Reminder  
Call Waiting  
Ring Again  
To turn tones OFF:  
Lift the handset and press û£¡âá.  
Auto-answer Modems and Answering Machines  
ATA 2 can be connected to a modem or an answering machine as well as a  
telephone. It can be programmed to ring in combination with a telephone connected  
to one external line on the Business Communications Manager system. It can also  
be designated as the Night Set to answer calls after hours. To assign an external line  
to ring at a telephone connected to an ATA 2, contact your Installer or System  
Administrator.  
Modem and FAX Transmission Compatibility  
ATA 2 is compatible with all commercial FAX and modem protocols. When  
connected to ATA 2, the Business Communications Manager base unit supports  
data transmission rates up to and including 28.8 kbit/s.  
Note: The maximum data transmission rate is subject to the quality of the end-to-  
end channel and cannot be guaranteed.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
       
ꢀ$ Data Communication  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 
Troubleshooting for Data Applications  
If you are having trouble, check the following before calling a repair person:  
1. Make sure the data parameters (parity, baud) are set correctly.  
2. Make sure Business Communications Manager Analog Terminal Adapter 2 is  
in the tones OFF mode. See Tones on page 12.  
3. Make sure you are dialing out on the proper line. The proper line is either an  
intercom or external line. See Alternate Line on page 7. To change your prime  
line, see your System Administrator.  
4. Substitute a single line telephone for your data communication device. If you  
receive a dial tone on the single line telephone, the problem can be with the  
data communication device.  
P0941629 Issue 02  
Business Communications Manager ATA 2 User Guide  
 
 
ꢀ& Troubleshooting for Data Applications  
Business Communications Manager ATA 2 User Guide  
P0941629 Issue 02  
 

Miele Indoor Fireplace MNTSVBE User Manual
Milton Bradley Games The James Bond 007 Game User Manual
Multiquip Portable Generator GAC6HZ User Manual
Multi Tech Systems Welder MMV1600 User Manual
National Instruments Computer Hardware NI sbRIO 960x User Manual
NewAir Refrigerator AW 320ED User Manual
NuTone Ventilation Hood 768CHNT User Manual
Onkyo Stereo System HT S990THX User Manual
Oregon Scientific Clock Radio RM982A User Manual
Patton electronic Network Card 2784 NAU User Manual