Nortel Networks Cordless Telephone C3060 User Manual

COMPANION  
C3060 Portable Telephone  
User Guide  
 
 
 
Getting started  
Before you use your portable for the first time, see Safety  
information on page 38. You should charge its battery pack  
overnight (See All about batteries and recharging  
on page 32).  
The parts of your  
portable  
Volume switch  
Softkeys  
Navigation keys  
Mute  
Directory  
Menu  
Line  
Power On/Off  
Release calls  
Services  
Terminate activity  
Headset /data connector  
 
5
 
Turn the por table on  
Turn the por table off  
Portable screen icons  
Press and hold the k button for at least two seconds.  
Press the k button for at least two seconds.  
Battery strength indicators (strong to very weak)  
Radio signal strength indicator (strong to very weak)  
Vibrator indicator  
J,I,H,G  
p, Q, P  
V
Note: The three buttons directly below your portable’s display are  
called softkeys. Their labels appear on the display with an underline  
above the button to which they are assigned. A softkey label is shown  
like this in this user guide: REDIAL.  
Setting your  
You can set your portable to one of three ring options by  
pressing the m button when the portable is idle. Select  
one of the softkeys for FULL, CHIRP, or NONE then press the  
OK softkey, or press the m button.  
portable to ring  
6
 
FULL provides a normal ring volume and cadence. CHIRP  
provides one short ring at low volume. NONE provides no  
audible ring.  
Answering a call  
Press the i button. When the portable is ringing, you  
can press the m button to stop the ringing/vibration and  
continue to answer the call.  
Adjusting the ringing  
volume  
When the phone is ringing, you can adjust the ringing  
volume with the volume switch. When the phone is not  
ringing, use the Menu to access the volume adjustment  
levels.  
Adjusting the  
While on a call, pressing b or B can adjust the volume in  
twelve steps. The steps 0 to 8 raise the volume, with step 0  
the lowest volume. The steps 9 to 11 are for noisy  
environments. The display shows the volume step for two  
seconds as follows:  
speaker volume  
• after adjusting the volume  
• before making or receiving a call at volume levels 9 to 11  
7
 
.
to increase volume,press here  
to reduce volume,press here  
Making a call  
Dial the telephone number directly or:  
• dial from your directory (See Using your telephone  
directory on page 11)  
• predial (See Customizing your portable on page 21)  
• press a customized softkey (See Customizing softkeys on  
page 30)  
Accessing features  
during a call  
You can access features or Computer Telephony  
Integration (CTI) applications while on a call, by three  
methods:  
8
 
1. Press m, then select the appropriate softkey and dial the  
access code digits.  
2. Select an entry from your Services directory. (See Using  
your services directory on page 15.)  
3. Dial a feature from a programmable On-a-call softkey.  
(See To assign a number to a softkey when the portable is  
on a call on page 30.)  
Ending a call  
Press the k button.  
Makingtwo callsin a  
row  
Press  
after your first call. The portable maintains its  
NEXT  
radio connection for another call.  
Keeping your  
connection  
To maintain your call, stay in the radio coverage area. If you  
have problems with your connection, retrace your steps. The  
signal strength icon Q indicates if the signal is becoming  
stronger or weaker.  
9
 
Muting a call  
To prevent your caller from hearing you, press m on the left  
side of the portable. The display shows Microphone muted  
and then i in j flashes. To end muting, press m again.  
Redialing last  
number  
Your portable is set up so that you can redial the last  
number you dialed by pressing  
when it appears.  
REDIAL  
Dialing the last caller  
You can view the names of the last two callers when  
LAST  
appears on the display. Press  
and , or . to view  
LAST  
the names. Press > to view the number. Press  
to call  
DI A L  
the number or  
to delete the number. To add the  
ERASE  
name to the directory, press  
.
SAVE  
10  
 
Using your telephone directory  
Your portable has an alphanumeric directory that allows  
you to store up to 100 entries for telephone numbers.  
Storing telephone  
directory entries  
1. Press l,  
.
ADD  
2. Enter the telephone number, then press  
.
SAVE  
3. Enter the first letter of the name by pressing the button  
that has the letter you want. For example to enter A,  
press 2; to enter B, press 22. Use 1 to  
choose special characters such as , - ’ _ . ( )  
4. Enter the rest of the letters as shown in step 3. Use >  
to move the cursor forward if the next letter you want is  
on the same button, or select  
to insert a space.  
SPACE  
5. When the name is complete, press  
.
SAVE  
Hint: If you want an entry to appear at the start of your directory, make  
its first character a space using > or other special characters on the  
1 key.  
11  
 
 
Find an entry in the  
telephone directory  
Once you have stored entries into the telephone directory,  
you can move through them quickly by pressing the first  
letter of the entry you want. For example to look for  
listings under D, press l, then 3; for listings under E,  
press l, then 33. If there is more than one entry  
under a letter, press . to keep looking.  
Note: Use 1 to choose special characters such as , - ’ _ . ( )  
Editing telephone  
directory entries  
1. Press l, then . or , (or the first letter of the entry  
you want) until you reach the entry you want to change.  
Directory entries are in alphabetical order.  
2. To edit the entry’s name press  
3. Press  
, then edit the name.  
EDIT  
.
SAVE  
4. To edit the entry’s number press >, then press  
,
EDIT  
then edit the number.  
5. Press , k or press l.  
SAVE  
12  
 
Deleting an entry  
1. Press l, then , or ..  
2. Press . The display will ask Erase item?  
ERASE  
3. Press . The display will show Item erased. (Select  
OK  
if you do not want to erase the entry.)  
CANCEL  
4. Press k or l.  
Dialing from the  
Press l, find the entry,  
.
DI A L  
telephone directory  
Pause and link signal  
When adding a directory item or customizing a softkey,  
you may need to insert a pause or a link signal. LINK or  
PAUSE appears when you are on a call to enable features  
such as Transfer and Conference.  
To insert a pause when you are predialing a number or  
storing it in your directory, press m and select Pause. The  
display shows P.  
13  
 
 
To insert a link signal, press m and select Link signal.  
The display shows L. (See Using your C3060 Portable with  
Meridian Companion or with Companion 200 or with  
Norstar Companion in this guide for using this feature.)  
14  
 
Using your services directory  
Your portable has a services directory that allows you to  
store up to 15 entries for feature codes and Computer  
Telephony Integration (CTI) applications.  
Note: Although the services directory can store telephone num bers,  
use the services directory for feature codes and CTI applications.  
If your system has a CTI server, double clicking the j  
button displays a pre-programmed menu of CTI  
applications.  
Note: The pre-program m ed m enu of CTI applications is only available  
on certain CTI system s.  
Storing services  
directory entries  
1. Press j,  
.
ADD  
2. Enter the feature code or application code, then press  
. (See Using your C3060 Portable with Meridian  
SAVE  
Companion or with Companion 200 or with Norstar  
Companion in this guide for using this feature.) (See the  
15  
 
 
your system administrator for feature codes to access  
CTI applications.)  
3. Enter the first letter of the name by pressing the button  
that has the letter you want. For example to enter A,  
press 2; to enter B, press 22.  
4. Enter the rest of the letters as shown in step 3. Use >  
to move the cursor forward if the next letter you want is  
on the same button, or select  
to insert a space.  
SPACE  
5. When the name is complete, press  
.
SAVE  
Hint: If you want an entry to appear at the start of your directory, make  
the directory entries first character a space using > or other special  
characters on the 1 key.  
Find an entry in the  
services directory  
Once you have stored entries into the services directory,  
you can move through them quickly by pressing the first  
letter of the entry you want. For example to look at listings  
under D, press j, then 3; for listings under E, press  
j, then 33. If there is more than one entry under a  
letter, press . to keep looking.  
Note: Use 1 to choose special characters such as , - ’ _ . ( )  
16  
 
Pause, link signal  
When adding a directory item, you may need to insert a  
pause, link or a feature request signal. You can use the  
feature request signal to enable CTI applications.  
and feature request  
Pause  
To insert a pause when you are predialing a number or  
storing a pause in your directory, press m and select  
Pause. The display shows P.  
Link signal  
To insert a link signal, press m and select Link signal or  
press Link if it is available. The display shows L. (See  
Using your C3060 Portable with Meridian Companion or  
with Companion 200 or with Norstar Companion in this  
guide for using this feature.)  
Feature request signal  
To insert a feature request signal, press m and select  
Feature request or press Feat if it is available. The  
display shows F. (See Using your C3060 Portable with  
Meridian Companion or with Companion 200 or with  
Norstar Companion in this guide for using this feature.)  
17  
 
 
Editing services  
directory entries  
1. Press j, then find an entry. Directory entries are in  
alphabetical order.  
2. To edit the entry’s name press  
, then edit the name.  
EDIT  
3. Press  
.
SAVE  
4. To edit the entry’s number press >, then press  
.
EDIT  
5. Press  
, k.  
SAVE  
Deleting an entry  
1. Press j, then find an entry.  
2. Press . The display will ask Erase item?  
ERASE  
3. Press . The display will show Item erased. (Select  
OK  
if you do not want to erase the entry.)  
CANCEL  
4. Press k or j.  
Dialing from the  
services directory  
Press j, find an entry,  
.
SELCT  
18  
 
Using your headset  
Use one of the optional headsets to free both hands for  
other tasks.  
Hint: Use the portable with a holster to protect the portable from falls.  
A holster also allows you free movement while you are on a call.  
Connecting and  
disconnecting the  
headset  
You can disconnect the headset during a call and the call  
remains on the portable.  
19  
 
 
Using your portable  
with the headset  
To answer a call, press i. To end a call, press k.  
Note: If you wear a hearing aid, use the C3002 headset to prevent  
unwanted tones in your hearing aid.  
Note: In noisy environm ents you can use the C3002 headset to  
provide better voice transm ission and reception.  
20  
 
Customizing your portable  
Hint: Whenever you are searching through a list, you can press the  
first letter of the feature, directory, or system entry you want. If there is  
m ore than one entry under a letter, press . to keep looking.  
To customize your portable, use the Menu, which contains  
a number of features in alphabetical order.  
Find a menu item  
To search through the available options on the Menu press  
m ,  
.
,
or  
.
Note: The portable displays options in several different ways.  
Whenever the display shows a heading followed by a colon, as in  
Vibrator: On, you can select the underlined softkey,  
in this  
OFF  
case, to switch to the other option.  
Whenever the display shows a heading followed by >, as in  
>
Language>, press  
to enter a m enu of options which you can  
then move through by pressing , or ..  
21  
 
 
Key click  
1. Select Key click:.  
2. Choose to hear a short beep when you press a button.  
ON  
Keypad light  
Your portable’s keypad and display light for low-light  
conditions. The keypad and display lights independent of  
key pad light settings when the portable rings.  
1. Select Keypad light:.  
2. Choose  
to light the keypad when pressing a key.  
ON  
You can extend battery life by leaving the keypad light  
when lighting is not required.  
OFF  
Key-protect  
Key protect prevents accidently pressing the keys.  
1. Select Key-protect:.  
2. Choose  
or  
.
ON  
OFF  
When Key-protect is turned on, press  
to activate  
START  
softkeys or buttons on the portable.  
Language  
1. Select Language>.  
22  
 
>
,
.
2. Press  
English and En français selections.  
3. Press or , to select your choice.  
, then  
or  
to move between the In  
SELCT SÉL  
Last caller  
Line select  
See Last caller on page 26.  
To check that a number is correct before you dial, set up  
your portable for predialing.  
1. Choose Line selct:.  
k
.
2. Select  
,
MANUAL  
3. Enter the telephone number, which may be edited using  
.
BKSP  
i
4. Press  
to dial your call or  
to store it in your  
SAVE  
directory.  
Note: You can insert a pause or a link into a predial sequence (See  
page 13).  
Long tones  
See Long tones on page 26.  
23  
 
Message service  
Program softkeys  
Ringer  
See Message Service on page 27  
See Program softkeys on page 30  
1. Select Ringer:.  
2. Press FULL for a normal ring volume and cadence.  
3. Press CHIRP for one short ring at low volume.  
4. Press NONE for no audible ring.  
Ring types  
1. Select Ring types>.  
2. Press >, , or . to hear samples.  
3. Press  
to choose a new ring type, k.  
SELCT  
Ringer volume  
1. Select Ringer volume>.  
2. Press > , , or ., to hear samples or press a number  
from 1 to 5.  
3. Press  
to choose a new ring volume, k.  
SELCT  
Vibrator  
Select Vibrator:. The display shows V, and the portable  
vibrates briefly.  
24  
 
Extra features  
Find a menu item  
To search through the available options on the Menu press  
m, , or ..  
Note: The portable displays options in several different ways.  
Whenever the display shows a heading followed by a colon, as in  
Vibrator: On, you can select the underlined softkey,  
in this  
OFF  
case, to switch to the other option.  
Whenever the display shows a heading followed by >, as in  
Language>, press > to enter a m enu of options which you can  
then move through by pressing , or ..  
If your system supports features such as Call Forward or  
Call Transfer, you can customize your Services directory  
to include them or you can assign them to a softkey (See  
Using your services directory on page 15, Customizing  
softkeys on page 30) and (See Using your C3060 Portable  
with Meridian Companion or with Companion 200 or with  
Norstar Companion in this guide for using this feature.)  
25  
 
 
You can put CTI feature codes, or system feature codes, or  
telephone numbers into your Services directory.  
Last caller  
If your system supports calling line ID, the last caller list  
shows the last two incoming calls.  
1. Select Last caller:.  
2. Press  
to choose the last caller.  
LAST  
3. Press  
to save the last caller in the telephone  
SAVE  
directory.  
4. Press  
to erase the last caller from the last caller  
ERASE  
list.  
5. Press  
to return to the idle display.  
END  
Long tones  
1. Select Long tones:.  
2. Choose k for long tones to respond to electronic  
ON,  
banking services and telephone answering machines.  
This way you can send a tone that lasts until you take  
your finger off the button (up to 3 seconds).  
26  
 
 
Note: Not all systems support this feature. (See your system  
administrator for features your system supports.)  
Message waiting  
Message Service  
Some systems allow your portable to display Message  
waiting if you have a voice mail message.  
Even if your system does not support Message Waiting  
indication, you can set up your portable with Message  
Service to dial directly into your voice mailbox.  
First, store a message service code. See To store your  
message service code on page 28.  
1. Press  
2. Press  
to access the voice mail system.  
MAIL  
PLAY  
to listen to the message and  
to move on  
NEXT  
to the next message.  
3. Press  
4. Press  
to listen to the previous message.  
PREV  
to dial the number. Press  
to delete the  
CALL  
DEL  
message.  
5. Press  
to exit your message service.  
END  
27  
 
 
Note: If you press  
, and you want to use your active softkeys,  
CALL  
press  
.
EXIT  
Depending on your voice mail system, you may be required to  
change the dial codes. Dial codes are the numbers used to access  
voice mail system features. For example, the default dial code 76  
deletes a message. If your voice mail system is Meridian Mail,  
you do not have to change the dial codes. If you change your  
message service code, you will have to change the dial codes as  
required.  
To store your message service code  
1. Select Msg service #,  
.
CODE  
2. Enter ___________ (your voice mail service access  
number) and insert one or more pauses as required (See  
Pause and link signal page 13).  
3. Enter __________ (your voice mailbox number and  
password) and press  
.
SAVE  
Note: Your voice m ail system m ay require you to press # after you  
enter your mailbox number or password.  
28  
 
 
4. The display shows Dialcodes?  
Note: Dialcodes? is only displayed after you first store the  
message service code. If you erase your m essage service code, you  
will have to go through dial codes again and change as required.  
Hint: For m ost Meridian Voice Mail system s, select  
. For  
DEFAULT  
Norstar Com panion system s that support integrated voice m ail, select  
. On som e Norstar Com panion system s, m essage service m ay work  
NO  
differently. (See your system adm inistrator for assistance.)  
5. Press  
to change the default dial codes. Press  
EDIT  
when you do not want to change the dial codes.  
when you are not using dial codes.  
DEFAULT  
Press  
NO  
6. Go through the dial codes and change the values for  
your voice mail system, if required.  
29  
 
Program softkeys  
For direct, one-touch access to frequently used features or  
frequently called numbers, customize your softkeys.  
You can program the softkeys for use when the portable is  
idle or is on a call.  
Softkeys not programmed keep their default values when  
the portable is idle or is on a call.  
The default idle softkeys are  
default on a call softkeys are  
,
and  
. The  
LAST  
REDIAL MAIL  
,
and  
.
SAVE  
NEXT LINK  
To assign a number to a softkey for use when the  
portable is idle or on a call  
1. Select Program softkeys.  
2. Press the  
softkey.  
SELCT  
3. Press the IDLE softkey to use the softkey when the  
portable is idle or press the On CALL softkey to use the  
softkey when the portable is on a call.  
4. Press the SK - , SK - , or SK - to select a softkey.  
1
2
3
30  
 
 
5. Enter a number at prompt Enter number, and SAVE. You  
can press m to access Pause, Link signal or Feature  
request. (See Pause, link signal and feature request on  
page 17.)  
6. Enter a key label at prompt Enter key lable and SAVE.  
Label your softkey with up to four characters by  
pressing the button that has the letter you want. For  
example to enter A, press 2; to enter B, press  
22.  
To return a customized softkey to the default setting  
1. Select Program softkeys.  
2. Press the  
softkey.  
SELCT  
3. Press the On CALL or IDLE softkey.  
4. Press the SK - , SK - , or SK - to select the softkey  
1
2
3
you want to return to the default value.  
5. Select new softkey to redefine another number and lable  
to the softkey. Or select  
/
/
/
/
REDIAL MAIL LAST NEXT LINK  
/
to return the softkey to the default setting.  
SAVE  
31  
 
Batteries and charging  
Important battery  
information  
Before using your rechargeable battery pack for the first  
time, it must be charged for at least 8 hours. This is  
necessary to ensure full battery life.  
Do not leave your portable or battery pack on a battery  
charger for extended periods when the batteries are fully  
charged.  
Do not expose the battery packs to temperatures above  
40°C/104°F for extended periods.  
Your portable needs a rechargeable battery pack. Battery  
level is shown by the J symbol on the top right of the  
display. If the batteries are very low, the display flashes G  
and you hear warning beeps. Your programming will not  
be lost if you replace your batteries.  
Preparing the  
chargers  
Connect the ac adaptor plug of the power cable to the rear  
of the chargers, then attach the ac adaptor to a power  
source.  
32  
 
 
Group Charger  
The Companion Group Charger accepts up to six battery  
packs for charging. Each slot has a LED indicator.  
Batteries are charged independent of position. For  
example, the first battery inserted is the first battery  
charged.  
Installing battery packs  
Insert the battery pack under the tab in the charger slot.  
33  
 
Individual Charger  
The Companion Individual Charger can charge a handset  
or a spare battery pack. To charge a separate battery pack  
in the desktop charger, you must place the battery pack  
under the tab in the desktop charger.  
You can store a spare battery pack in the rear slot of the  
battery charger. The rear slot is not a charging slot.  
34  
 
Note: All Com panion battery chargers will charge all Com panion  
battery packs. Except the Com panion C3050 Standard battery  
charger (A0628269/NTHH06BA) which will not charge the hi-cap  
(A0628217/NTHH04CA) batteries.  
Hint: In high usage environments it is a good idea to have a spare  
battery pack. Alternating the spare battery pack between charges will  
prolong battery life.  
Companion battery charger LED indications  
This table applies to the group and individual battery chargers.  
LED Indication  
Description  
Red  
Red  
Fast flashing Battery defective. Replace the battery  
Flashing  
Battery charging  
Yellow Flashing  
Green Steady  
Testing or preparing battery for charging  
Battery fully charged  
Off  
None  
Battery not inserted under the tab correctly  
35  
 
AAA batteries  
You can also use an optional AAA battery holder with your  
portable. Insert the batteries into the battery holder.  
Note: The comm ercially available AAA batteries cannot be charged  
in any Com panion battery charger.  
36  
 
Accessories for your portable  
The following accessories work with your C3060 portable:  
• C3001 Ear Bud Headset  
a small and lightweight ear-bud type headset  
• C3002 Over-the-head Headset  
a full over-the-head band for extra stability and hold with a single  
earpiece.  
• C3050 Clip-on Holster  
a custom-designed holster with an adjustable belt clip.  
• C3060 Leather Glove  
a leather glove that holds the portable with a plastic panel covering  
the keypad and display.  
• C3050 Rugged Protector  
a rubber protective case with a built-in rigid black plastic belt clip.  
The accessories listed here are available from your Nortel  
Networks distributor.  
37  
 
Safety information  
Electromagnetic  
energy safety  
Hazardous conditions can occur while operating a portable  
telephone near construction blasting caps or near  
emergency service radio receivers.  
Do not use this portable telephone in locations bearing  
warning signs that caution against radio transmission.  
Follow standard hospital acceptance procedures when  
using a portable near life-support systems.  
Battery safety  
Do not replace batteries in a hazardous environment  
(where sparks are considered dangerous, or where there are  
flammable gases, flammable liquids, dust, or flammable  
fumes).  
Do not attempt to charge alkaline batteries.  
Do not discard batteries in a fire. Batteries can explode  
when subjected to extremely high temperatures.  
38  
 
 
Do not place the portable where the battery charging  
contacts, on the bottom of the portable, will short out. For  
example, placing the portable in a pocket with loose coins.  
Charge the battery pack provided with the portable only in  
accordance with the instructions specified in this manual.  
Antenna safety  
Charger safety  
The C3060 portable telephone emits low levels of radio  
energy. Although any risk associated with this energy is  
minimal, you can further minimize your exposure by not  
touching the antenna to your face while the portable  
telephone is turned on.  
The C3060 charger power supply is an electrical device  
containing hazardous voltages. Do not open the power  
supply or the charger.  
Care when using  
earpiece  
Do not place the earpiece next to your ear if a foreign  
object has become attached to the earpeice.  
Note for hearing aid  
users  
Use of the portable telephone can produce an audible tone  
within a hearing aid. The C3002 headset can be used with  
hearing aids and will prevent the occurrence of the audible  
tone.  
39  
 
 
Technical specifications for USA  
Voltage  
3.6 V rechargeable batteries  
4.5 V (total voltage rating), three AAA alkaline batteries  
Frequency band  
1.920 to 1.930 GHz  
99  
Total channel  
capacity  
Operating  
14°F to 104°F  
temperature  
RF output power  
32 mW ERP maximum  
41  
 
 
Regulatory  
compliance  
PCI CAI: FCC Etiquette  
This device complies with Part 15 of the FCC rules.  
Operation is subject to the following two conditions:  
1). This device may not cause harmful interference, and  
2). This device must accept any interference received,  
including interference that may cause undesired operation.  
Any changes or modifications applied to the portable  
telephone not expressly approved by Nortel could void the  
user’s authority to operate the equipment.  
Privacy  
This portable telephone uses digital encoding to protect the  
speech transmission.  
42  
 
Caring for your portable  
Temperature  
extremes  
Avoid subjecting the portable telephone to extremes in  
temperature.  
Care and  
Clean the portable telephone by wiping it with a damp  
cloth. Do not use solvents or polishes. If your portable  
telephone does not work, check all charging contacts on  
the portable and the charger for dirt, grease, or other  
material. If necessary, clean them with a soft dry cloth.  
maintenance  
If your portable drops into a liquid, let the portable dry for  
two days before using.  
Do not spray cleaning or disinfectant solutions on the  
portable. Spray the solution on a cloth and wipe the  
portable with the cloth.  
43  
 
 
Do not spray  
44  
 
Using your C3060 Portable with  
Meridian Companion  
This procedure describes steps to access several features of your  
portable telephone. Available features vary depending on your  
telephone system.  
Features  
Call Forward  
1. Press i.  
2. Enter ___________ (flexible feature code).  
3. Dial the number to which you want to forward your calls.  
4. Press k.  
Cancel Call Forward  
1. Press i.  
2. Enter ____________ (flexible feature code).  
3. Press k.  
45  
 
 
Call Park  
1. While on a call, press LINK.  
2. Enter ____________ (flexible feature code).  
3. Enter ____________ (the number where you want to park  
the call).  
4. Press k to end the current call.  
Retrieve a parked call  
1. Press i.  
2. Enter ____________ (flexible feature code).  
3. Enter the number to which the call was parked.  
Conference  
1. While on a call with the first party, press LINK.  
2. Dial the second number.  
3. When your call is answered, press LINK.  
Transfer  
1. While on a call, press LINK.  
2. Dial the second number.  
3. When the second number rings, press k.  
46  
 
Call Waiting  
While you are on a call, your portable beeps to indicate you have  
another call.  
1. Press LINK to answer the second call.  
2. Press LINK again to return to your previous call.  
Ring Again  
1. When you encounter a busy number, press LINK.  
2. Enter ____________ (flexible feature code).  
3. Press k. Your portable rings you back when a busy party  
is free.  
4. Press i. Your portable automatically places the call.  
Cancel Ring Again  
1. Press i.  
2. Enter ____________ (flexible feature code).  
3. Press k.  
Speed Call  
1. Enter ____________ (flexible feature code).  
2. Enter ____________ (Speed Call code).  
System Speed Call  
1. Enter ____________ (flexible feature code).  
47  
 
2. Enter ____________ (System Speed Call code).  
Add a link  
1. Press m, , or ..  
2. Select Link signal. The portable will display an L.  
Message Waiting  
Your portable displays Message waiting if you have a voice  
mail message. If you have already stored a message waiting  
code, you can access your messages by selecting CALL. (See  
page 27 for more information.)  
Switch from your portable to your desk telephone  
If Wireless Privacy is enabled  
Use Call Transfer.  
Use Conference.  
If Wireless Privacy is disabled  
Use your portable as an extension telephone.  
Troubleshooting checklist  
1. Battery charged? Properly placed?  
2. Call Forward canceled?  
48  
 
3. Still having trouble? Call your system administrator.  
Other frequently used Feature Codes:  
Contact for your system:  
Nam e:  
Tel #:  
49  
 
Troubleshooting checklist  
50  
 
Using your C3060 Portable with  
Companion 200  
This procedure describes steps to access several features of your  
portable telephone. Available features vary depending on your  
telephone system.  
Features  
Call Forward  
1. Press i.  
2. Enter ___________ (Call Forward code).  
3. Dial the number to which you want to forward your calls.  
You may need to wait for a tone.  
4. Press k.  
Cancel Call Forward  
1. Press i.  
2. Enter ___________ (Cancel Call Forward code). You may  
need to wait for a tone.  
51  
 
 
3. Press k.  
Call Park  
1. While on a call, press LINK.  
2. Enter ________ (Call Park code).  
3. Press k.  
Retrieve a parked call  
1. Press i.  
2. Enter ___________ (Call Park Retrieval code).  
3. Enter the number to which the call was parked.  
Conference  
1. While on a call with the first party,  
press LINK.  
2. Dial the second number.  
3. When your call is answered, press LINK.  
Transfer  
1. While on a call, press LINK.  
2. Dial the second number.  
3. When your call is answered, press k.  
52  
 
Switch from your portable telephone to your desk  
telephone:  
Troubleshooting checklist  
1. Battery charged? Properly placed?  
2. Call Forward canceled?  
3. Still having trouble? Call your system administrator.  
Other frequently used Feature Codes:  
53  
 
Contact for your system:  
Nam e:  
Tel #:  
54  
 
Using your C3060 Portable with  
Norstar Companion  
This procedure describes steps to access several features of your  
portable.  
Note: Underlined text indicates a softkey to use below the display of the  
C3060 portable.  
Making an internal call  
1. Dial the number (you may have to press i to select a  
line).  
Making an external call  
1. Dial external access code: ________ or enter a line pool code  
(provided by your installer): ________. (You may have to  
press i to select a line.)  
2. Dial the number.  
55  
 
 
Features  
Transferring using a number  
1. While on a call, press LINK.  
2. Dial a second internal number.  
3. When call is answered, press k.  
Transferring using the directory  
1. While on a call, press LINK.  
2. Press l.  
3. Use , or . or enter a letter to search through the list of  
entries.  
4. Press DI A L when you have made a selection.  
5. When call is answered, press k.  
Using Conference  
1. While on a call with the first party, press LINK.  
2. Dial a second internal number.  
3. When it is answered, press LINK again.  
Switching between two calls  
While on a call you will hear a beep to indicate an incoming call (call  
56  
 
waiting tone).  
1. Answer a second incoming call by pressing LINK. The first  
caller is put on hold.  
2. When you are ready to switch to the other caller, press  
LINK.  
Page  
1. Press  
60 or *60. The display shows  
FEAT  
Page choice:.  
2. To page specific speakers, press SPKR.  
or  
To page telephone extensions, press SETS.  
or  
To page speakers and extensions, press BOTH.  
3. The display shows  
. Enter the page zone (1 to 6) on  
Enter zone:  
the keypad or press ALL.  
Note: For systems earlier than MICS-XC 2.0, Page can only be used if an  
ATA is configured.  
To page telephone extensions on systems earlier than MICS-XC 2.0:  
1. Press i and enter the line pool code associated with the  
ATA.  
57  
 
2. Press  
and enter  
LINK  
FEAT 71 or *71.  
3. Enter the page feature code to use followed by a page zone  
number (0 to 6).  
Language selection  
You can change the language for system messages. (See the Quick  
Reference Table for features that use system messages.)  
1. To select English for system messages, press  
501 or *501.  
FEAT  
2. To select French for system messages, press  
502 or *502.  
FEAT  
3. To select Spanish for system messages, press  
503 or *503.  
FEAT  
To change the portable telephone language:  
1. Press m and select Language>.  
2. Press >, then , or . to move between the In  
English and the En français selections.  
3. Press  
or to select your choice.  
SELCT SÉL  
Quick Reference Table  
You may have to press i to select a line to activate some of the  
following features.  
58  
 
Enter the feature code you want to use.  
Feature  
Activation Code  
Call Forward  
4 or *4  
FEAT  
FEAT  
Cancel Call Forward  
#4 or *#4  
During a call press LINK +  
74  
FEAT  
or *74  
The portable then displays the call park loca-  
tion  
Call Park*  
Press LINK and enter the call park location.  
This is only required when you are on a call.  
Call Park (retrieve)*  
or *76 + exten-  
FEAT 76  
sion number  
Call Pickup - directed†  
Call Pickup - group†  
System Speed Dial  
75 or *75  
FEAT  
or *0 + two digit Speed  
FEAT 0  
Dial code  
or  
or  
FEAT 800  
*800  
Trunk Answer from any  
station  
FEAT 981  
*981  
Voice Mail retrieval  
59  
 
Feature  
Activation Code  
or  
or  
or  
FEAT 985  
*985  
Query Voice Mail DN  
FEAT 980  
*980  
Leave VM Message  
Intercept Voice Mail  
FEAT 987  
*987  
* These features require MICS-XC 2.0 or later telephone system soft-  
ware.  
† These features require MICS-XC 3.0 or later telephone system soft-  
ware.  
The use of the  
FEAT  
system software.  
softkey requires MICS-XC 4.1 or later telephone  
Portable telephone hints  
• The softkeys on your C3060 portable operate differently  
than on your Norstar desk telephone. Some C3060  
portable softkeys work with the local featuresdescribed  
in this guide.  
60  
 
• Norstar Voice Mail operates by means of your C3060  
portable’s softkeys during voice mail sessions in MICS-  
XC 2.0 systems or later.  
Troubleshooting checklist  
• Batteries charged?  
• Batteries properly placed?  
• Still problems? Call your system administrator.  
Contact for your system:  
Nam e:  
Tel #:  
61  
 
Troubleshooting checklist  
62  
 
Printed on recycled paper  
Copyright © 1999 Nortel Networks  
All rights reserved.  
Meridian, Norstar and Com panion are tradem arks of Nortel Networks Corporation.  
P0906702  
Issue 1.00  
Printed in Canada  
For m ore inform ation, visit the Com panion hom epage at  
 
 

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